CREONTECH

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Case Studies

With a passion for technology and a commitment to excellence, we empower businesses to thrive in the digital landscape.

Real Work. Real Scale. Real Results

Creontech delivers enterprise-grade solutions with measurable impact. Our teams of TPMs, engineers, and program managers have successfully led complex digital transformations across CRM, ERP, analytics, and AI.

Case Study

Real Work. Real Scale. Real Results

Client Fortune 500 Medical Device Manufacturer
Project $35M
Duration 14 months
Stack Salesforce Sales Cloud, Service Cloud, Experience Cloud, Lightning, HIPAA Compliance

Challenge

Fragmented CRM systems across regions created data silos, inconsistent sales ops, and compliance risks.

Solution

Implemented a unified Salesforce solution across 5 regions, integrating Sales, Service, and Partner portals with custom Lightning components and region-specific HIPAA controls.

Impact

  • 55% faster lead-to-quote cycle
  • 30% drop in service escalations
  • 99.9% uptime on external portals
  • Enhanced user adoption through role-based interfaces
  • 55% faster lead-to-quote cycle

Java Claims Platform for Insurance Provider

Client Top-5 US Insurance Firm
Project $20M
Duration 12 months
Stack Java (Spring Boot), Apache Kafka, PostgreSQL, OAuth2, REST APIs, Docker

Challenge

Legacy claims system lacked agility, reliability, and modern integration capabilities.

Solution

Rebuilt claims engine using Java microservices, Kafka for event streaming, and secure APIs for partner onboarding.

Impact

  • 30% reduction in claims processing time
  • 40% fewer manual interventions
  • 99% API uptime
  • Simplified onboarding for 20+ partners

SAP S/4HANA Supply Chain Migration

Client Multinational Pharma Manufacturer
Project $18M
Duration 8 months
Stack SAP S/4HANA, Ariba, IBP, TM, Fiori, PI/PO

Challenge

Legacy SAP ECC system hindered supply chain responsiveness and audit readiness.

Solution

Migrated to S/4HANA with IBP integration, demand sensing capabilities, and Fiori-based workflow visibility.

Impact

  • 20% faster order fulfillment cycle
  • Procurement turnaround time improved by 28%
  • Automated compliance documentation for FDA audits

Predictive Analytics Engine for Retail Chain

Client National Retailer (1000+ stores)
Project $12M
Duration 10 months
Stack Spark, Snowflake, Python, AWS Glue, Airflow, Tableau

Challenge

Slow, batch-driven reports and poor promotion targeting across stores.

Solution

Built a big data stack to support near real-time analytics, predictive models for pricing and demand forecasting, and integrated Tableau dashboards.

Impact

  • Forecast accuracy improved by 22%
  • Inventory turnover increased by 10%
  • Time-to-insight reduced from 2 days to 2 hours

Supply Chain Control Tower for Manufacturer

Client National Retailer (1000+ stores)
Project $25M
Duration 15 months
Stack Fortune 100 Manufacturing Company

Challenge

Inconsistent supply chain data across plants, vendors, and transport partners.

Solution

Developed a Control Tower using geospatial data ingestion, ETA prediction models, and exception handling workflows powered by AI.

Impact

  • 35% reduction in logistics delays
  • $4.2M saved annually in operational penalties
  • 85% improvement in ETA accuracy

AI-Driven Field Service Platform for Energy Major

Client Global Energy Corporation
Project $15M
Duration 11 months
Stack Salesforce FSL, Azure IoT Hub, FastAPI, Python, HuggingFace Transformers

Challenge

High downtime and technician inefficiencies due to manual dispatching.

Solution

Deployed predictive asset scoring and AI-driven ticket routing integrated with Salesforce FSL and real-time IoT telemetry.

Impact

  • 18% increase in technician productivity
  • 21% reduction in Mean Time to Repair (MTTR)
  • 100% digitized job tracking across 11,000 assets